Attention
We need to empty your cart before you can proceed. You will be able to continue shopping as usual after you complete the raffle checkout.
The following Charge product models are subject to recall:
Note: Only units purchased between July 2024 and March 2025 are affected.

To determine whether your tool is affected, follow the simple steps below:
If the tip of the knife blade is visible when the tool is closed (as shown in the first image below), your tool is affected.

If the tip is completely hidden inside the handle (as shown in the second image), your tool is functioning properly and does not require service.

If you're unsure or notice any other issue, please visit our warranty page for additional support.
Review the instructions above to determine if your product is affected.
Complete the online form below to initiate your return.
After submitting the form, you'll receive a prepaid shipping label and packing slip by email within one business day. Carefully package your tool and send it to us once you've received the label.
As soon as we receive your tool, we'll inspect it and repair or replace the blade.
We stand behind our tools and are committed to fixing the issue and getting yours back in your hands, ready to take on the expected and unexpected. Once we receive the tool in our warehouse, it will be shipped back to you in about one week.
Please note:
We will send you a shipping label within 48 hours to your email.
Box up your product, securing it safely for transport, and use the shipping label we send you.
We need to empty your cart before you can proceed. You will be able to continue shopping as usual after you complete the raffle checkout.