MAGNACUT® Sharpening Service

MAINTAIN YOUR MAGNACUT®

Premium steel deserves premium service. All our multi-tools and knives featuring MagnaCut® steel come with a free sharpening service. Just submit the sharpening service form, send us your product, and we’ll get it back to you, so you can get back to solving problems and saving the day.

Note: This service is only available to Leatherman tools and knives with MagnaCut blades.

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Sharpening Service Form

Each Leatherman tool being submitted for sharpening must have its own submission form.
= required information
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Shipping address
If you are outside United States, contact your local distributor.
Sharpening Agreement Confirmation

We received your sharpening service form!

Next, check your email for your packing slip.

We'll email you a packing slip to include with your shipment. Check your spam folder if you do not see it after 1 hour.

Securely package your knife or tool. Pack inside a durable cardboard box with padding if possible. For fixed-blade knives, be sure to protect the edge with the sheath or another way to protect the knife and box during shipping.

Ship your knife or tool to the address shown on the packing slip. We'll take it from there, and email you updates when we receive your tool, finish servicing and ship back your tool with a tracking number.

Sharpening Service Policy

Blade Sharpening Exceptions

Leatherman Sharpening applies only to MagnaCut® blades and is offered only on non-serrated portions of the blade edge. It does not cover chipped or broken knife blades. Finishes, Customization or other personalization may be affected by sharpening. Knife blades will be assessed on a case-by-case basis. At Leatherman's discretion, we may attempt to sharpen or repair a damaged blade to facilitate sharpening. Defects due to material or manufacturing will be repaired or replaced. Defects due to abuse or unreasonable use will not be serviced and will be returned to the customer.

Blade Sharpening Process

  1. Complete the Sharpening Claim Form.
  2. Securely package your knife or tool. Pack inside a durable cardboard box with padding if possible. For fixed-blade knives, be sure to protect the edge with the sheath or another way to protect the knife and box during shipping.
  3. Ship your knife or tool to the address shown on the submission form with your preferred shipping company. NOTE: USPS parcels may take longer to arrive, and you may receive a delivery confirmation before we receive your package.
  4. We will send you a confirmation email when we receive your package, and it’s checked in.
    NOTE: There may be a delay between your shipping confirmation and our check-in confirmation. Please give us 7 business days to assess and process your claim.
  5. Our blade specialists hand-sharpen your Leatherman MagnaCut® blade. Blades with damage or defects will be assessed on a case-by-case basis. Knives and Tools will be fully inspected for functionality, performance, and safety, and repaired as needed.
  6. When your claim is complete, we’ll send you a shipping notification email with tracking information.

blade sharpening faq’s

What products are eligible for free sharpening service?

Only products with MagnaCut® blades are eligible for free sharpening service:

  • ARC®
  • Blazer™
  • Glider™
  • Pioneer™
  • Rustle™
  • Trac™
  • Wave® Alpha

Looking to sharpen the blade on a different product? Please refer to our Maintenance Guide to keep your tool properly maintained.

How long will it take for you to process my tool?

Once Leatherman has your tool, you’ll receive a confirmation email when it’s checked in.  Sometimes there is a delay between your shipping confirmation and our check-in confirmation, depending on case load and season. Please give us 7 business days to assess and process your case.  You will receive a shipping notification email with tracking information when your case is complete.

My knife is damaged or chipped, can it be sharpened?

Leatherman Sharpening does not cover chipped or broken knife blades. Chipped or broken blades will be assessed on a case by case basis. At Leatherman's discretion, we may attempt to sharpen or repair a damaged blade to facilitate sharpening. Defects due to material or manufacturing will be repaired or replaced. Defects due to abuse or unreasonable use will not be serviced and will be returned to the customer.

Who covers the postage to return my tool?

Leatherman covers the cost of shipping your tool back to you.

How should I ship my knife for service? 

Please securely package your knife in a durable cardboard box with the knife installed in its sheath. If the sheath isn’t available, consider double boxing the knife and securing the blade and edge with cardboard in a manner that prevents the knife from cutting through the outer box.  Leatherman is not responsible for improperly packaged knives that fail to reach our facility.  Please take extra care and caution when packaging your Leatherman knives.

Can’t find your question? Contact us

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